Unaware of lack of spare tire. Feel betrayed by the sales team, who I think should have made it obvious that a spare tire is not provided.
Another thing to worry about, along with the range anxiety.
How are other owners coping with this issue?
There are a ton of threads on this topic. I stand in the minority and have purchased a rim from Tesla and a tire from my local shop. Total cost $487.00. I belong to AAA so I have not purchased a jack, breaker bar or torque wrench. The tire fits in the frunk slightly tilted and I only carry it if I'm going out of the NY metro area.
my sales rep didn't mention it to me either before I placed my order, but I think "betrayed" is a bit harsh ... fortunately I had read the entire Order page quite thoroughly, which has the line: "Model S does not come with a spare wheel and tire." in it, before ordering and was aware of the situation ... but actually this is becoming a lot more common in the industry, and there are quite a few autos now that no longer have a spare ... as to how I'm coping, I'm uneasy about it ... I'd really like to have a spare and am looking into options for carrying a "donut" in the frunk ... but best solution, IMO, would be run-flat tires
@jtodtman....Is there room for much else in the frunk when you've got the spare in there, or does it pretty well take up the whole space?
There's space in the "microwave", but that's about it.
If you feel betrayed not having a spare, I can't imagine what you'd think if they're raised the prices/changed the packages just before you finalized your order.
Do you live under a rock? It's on the website on the specs page and where it says "the 21" tires are more easily damaged than the 19" tires and the Model S does not come with a spare tire."
Where did you a sales person? I bought my Model S on the website?
Many high performance cars do not come with spare tires. My last one didn't have one either. so I wasn't told before the final delivery walk around but I didn't feel betrayed. I carry 12V pumps in all my cars and had to use it twice already since I've had two flat tires (near flat because the warning messages). I bought my Tesla in July 2013. No big deal…
I carry a can of Fix-a-Flat, which you spray into the air valve. It is supposed to seal the inside of the tire to get you to a service station. Although I have never actually used it yet.
Don't buy a Porsche you'll be betrayed.
My BMW M3 had no spare, but did have run flats and an air compressor in the trunk.
The Model S comes with neither, but you can at least buy the Tesla compressor with their foam, and a tire plug kit. I also read somewhere that regular fix-a-flat brand might damage the psi sensors...versus buying the Tesla brand.
it doesn't come with gas or an engine. do you feel betrayed?
think the feeling is it is dangerous to change your own tire at the side of a highway and most people who buy luxury cars are not going to change their own tire.
i had two flat tires driving my old GTI from hitting pot holes. yes i felt a little uneasy when i found out that it doesn't come with a spare, but it comes with road side assistance so you are not entirely left out in the cold.
Really disheartened by the smarmy to even nasty responses to the OP's use of the word "betrayed." Shouldn't all of us who are rooting for Tesla's success want to HELP bring into the fold folks who are not "car people," and who are unfamiliar with the unfamiliar? Yeah, several cars come without a spare, but most are performance, vintage or otherwise exotic. Yeah, the website and literature mention the "lack" of a spare. But the OP says he or she is the type that relies on a salesperson, which in itself is a little old school relative to the Tesla model, and suggests this is probably a more typical car buyer, not an enthusiast (OP, my apologies if I've MIS-characterized you based on little info). In other words, the exact type of general car buyer Tesla supporters should want to be jumping into the pool with us. To those who snark, I'd say it would be better to reassure the OP that the lack of a spare is no big deal.
Now, flame away crazed discussion board snarkmeisters!
One of the my tires caught a nail with a slow leak. I just inflated the tire to the proper PSI and brought to the local service center a few days later. I had to re-inflate the tire every day until I had time to drop by the SC to fix the flat for free.
Unless you go on a long trip, a spare is a bit of any over kill. You will still need AAA to change the tire and use the proper torque to fasten the lugnuts. There's really not much a driver can do on the side of the road by himself/herself (unless you're a mechanic with all the tools).
You are absolutely right that from this time going forward more and more potential buyers would not have researched the car to the point most of us did.
As I said in a post months ago, if you get a flat and miss your wife's sister's wedding because of it, telling her that BMW doesn't come with a spare either is not going to help.
A frequent poster, SCCRENDO, was of a mind not to worry about a spare until he had two flats in a month. Now he carries one. It's a personal decision. As for me, I was sold on the idea that the MS is a thinking person's car. You need to have a plan. Getting stuck on a highway without a spare is not a very good plan.
I agree that people don't need to be nasty to the OP, but he is expecting a little much from the Tesla salesperson. He is not complaining that the salesperson gave him bad information and told him there was a spare, he is complaining that the salesperson did not read his mind, know that the lack of a spare would be an issue for him, and then proactively bring it up himself.
That is a pretty high standard when you are throwing around words like "betrayed."
PaceyWhitter - I don't disagree with you that the OP's expectations are high and I was not defending the use of the super-strong, litigation-implying word "betrayed. Didn't mean to imply either. All I meant to say was that this kind of expectation of service and over-reaction are typical of consumers today in our entitled, lawsuit-crazed society, and as the Tesla customer base expands, it will look more and more like that society. No chance we will "change" things so everyone is as diligent as those on these boards in knowing the product, and I really, really want Tesla to be a huge success (LOVE my P85), so my reaction to comments like the OP's is to lower the temperature and engage positively, even though I am not sympathetic to the position or the choice of words.
The Toyota RAV4 dumped the spare and brags about not having the spare in all of their tv commercials.
You reap what you sow. OP used some inflammatory and accusatory language while accepting no personal responsibility...
"Unaware of lack of spare tire." If a particular feature is a material concern for you, the buyer, wouldn't it be your responsibility to investigate whether that feature is available? And if not, how would Tesla know what is or is not a concern for you?
"Feel betrayed by the sales team, who I think should have made it obvious that a spare tire is not provided." Did they also make obvious for you the lack of grab handles, door pockets, rear seat cup holders, independent rear seat climate control, pano roof shade, lighted vanity mirrors, CD player, LTE... am I forgetting anything?
"Another thing to worry about, along with the range anxiety." This line smells trolly. How does range anxiety become part of a discussion about Tesla not disclosing the lack of a spare?
"How are other owners coping with this issue?" I have a call in to my therapist.
I don't think troll can be made into an adverb. Making it a verb is a stretch.
At the risk of getting a flat tomorrow, I have once used a spare tire. But the car was in my garage and I called someone to change it. Probably could have just filled the tire and driven to have it fixed, but I didn't have a compressor.
I do find it interesting that these spare tire complaints often come up in this forum. One would think that many Tesla buyers would have come from cars that also did not have a spare.
One group of buyers liked the Tesla for it's environmental benefits, but most high mileage cars forgo a spare (to lose the weight). Plug in Prius, Volt, Leaf etc. all lack a spare.
Another group like the Tesla for its performance, but performance sedans have often also dropped the spare (for weight and weight distribution), Porsche, BMW etc.
I guess that goes to show that the Tesla has a broad appeal.
Here is a list from January 2012:
Lack of a spare in Australia would indeed be an issue. Our country is physically the same size as the USA but far more sparsely populated. Small towns are few and far between, and assistance of tire repair shops can be very restricted such as over weekends and holidays of which we have many. Towing companies in rural areas are few and far between, and flat beds not at all common metropolitan or rural. As to motoring organizations comparable to AAA, WHEN available, you can often wait many hours for assistance to come, so not very practical. Personally I have used the spare on both our cars probably 4 or 5 times in the last 3 years alone - lousy roads filled with screws and nails.
While I am not certain, I think our design rules calls for a spare of sort be provided on all vehicles. Even a donut spare will get you out of trouble. One of the rules which actually makes a lot of sense. Tesla may therefore be forced to provide a spare of some sort for this market, when and if they FINALLY get here!!!
@dborn - Just follow @jtodtman foot step in procuring a full size 19" wheel and tire and put it in the frunk when the MS debut in AU in 2000-never...
Patience is the final lesson.
I certainly didn't feel betrayed when I realized my MS didn't have a spare. And after an experience with my wife's Escalade, I don't think I'm missing anything. That beast had a flat while she was driving it 10 miles from me. I hurried over there thinking I could easily put the spare on and get her on her way before we had to call anyone (she knew better and called). TWO HOURS LATER AND DRENCHED WITH SWEAT,, I succeeded in changing it when the two truck guy arrived. He said "You changed that yourself? WOW." GM's Rube Goldbergian spare tire changing system was unbelievably difficult, complex, and exhausting. NO CHANCE my wife could have done it. I'll never attempt it again. So it's pretty much worthless.
@Pacey: Wow, I didn't know that those other small models you mention didn't have spare tires either. I thought it was just the high end sports cars that were getting rid of them. This is getting frustrating. I have never owned a car that didn't at least have a donut temporary spare.
Also, I would like to point out that Tesla 24/7 roadside assistance is available throughout your warranty period. So for at least the next four years or 50,000 miles, you can call Tesla.
"Betrayed" is too strong of a word. The term "Sales team" doesn't really apply when ordering a Tesla...Toyota, maybe, but not Tesla. "Range anxiety" usually goes away a few days/weeks after taking delivery. Add to the above that the OP hasn't really stuck around to make comment, explain, defend, clarify...
I am left with the impression that we may not have a fully sincere customer looking to make an informed decision.
Still, the snarky harshness of some of the replies is not necessary. As Tesla expands its reach (as we all hope it does), we will have to be the welcoming committee.
We will need to set a better tone if we are ever to realize a better future.
the OP could have just as easily said "oh, i didn't realize the spare was not included in the car, how does everyone else deal with this omission?"
but OP doesn't, he/she talks smack, so he/she gets smack!
If you want to uncover a poster's motivation, pay close attention to where and how they editorialize.