I realize I shouldn't expect anything less than friendly service at a small, niche store as opposed to the mass vehicle-selling machines of typical dealerships, however I was so pleased with my interactions at the Tesla Store at DC that I actually decided to find somewhere to share my pleasure... even if all I was doing was visiting for fun with no intention to purchase the car.
I was visiting DC with two friends yesterday, and one of them told me she "had a surprise for me" and that I should follow her. Next thing I knew we were standing outside the dealership. After a bit of 'little school girl squealing' on my part, I ran inside and upon being greeted by a lovely lady working there, I immediately opened with, "I admit I am a broke college student, and that I have no means by which to purchase a Model S, but I very much would like to look at it."
Normally the result of that introduction would, at best, result in a, "sure, go ahead," with the salesperson returning to their desk. In this case, the lady proceeded to guide me through a complete tour of the vehicle, acting as if I had $100,000 in hand and was ready to buy. She was very informative, even talking about the different wood grain options, and which features were most liked by their customers. She walked around the entire car, having me look at things like how much trunk space there was available.. It's funny because I was obviously just a kid in a candy store, so I don't know if it was that she was an actual car enthusiast herself, or could tell that I was, or was just using me for practice for a real customer, but the whole experience was so friendly and personal that if I won the lottery tomorrow, I would likely return to that store not just because I want a Model S, but because that sort of treatment should be rewarded with a sale.
I know this is probably seeming like a rather silly post, but it was just one of those instances where your interaction with someone is so good that you feel the need to register a compliment somehow, somewhere! So in essence, all I am trying to say is, if someone from Tesla is reading this, you've chosen the right people to sell your cars.
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