I was excited to see yesterday a software update was pending (found out today this was a new 4.5 that was being rolled out to a small group first, I was one of the lucky(or unlucky) ones.) When I got to my car this morning, the update had failed, and things went south because of that. Bluetooth doesn't connect, audio doesn't show in dash. Park acts like reverse (shows back up camera and warns about doors open). Reverse acts like park. Mobile app connects but fails to change anything. Car says it needs service. In contacting Tesla, remote tech was said to have sent 4.5 again; however, it never showed up and I made sure car was in good cell range. The previous update notice is yellow, but fails to update, telling me to try again later.
The car itself drives fine. So I do not feel I am at risk while driving. Nonetheless, since taking ownership in January, this is the 2nd software update that has failed (and requires a trip to the service center to remedy). I will stop by the service center tomorrow on my way into work.
I have the convenience of a service center, so this is more of an inconvenience for me. However, many do not. Tesla needs to change their approach to software updates. I am a software engineer myself, and I understand the extreme complexity of this system. Nonetheless, I am growing more and more frustrated with thir use of owners to verify updates. Their reliability is suspect.
Has anyone had the updated 4.5 install? I would like to hear from Tesla on plans to mitigate these situations in the future.
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