I had a fantastic experience with Solar City after Hurricane Sandy that I thought might be of interest to the group. If you are considering doing business with the company, I highly recommend it.
Several months go, after I finalized my Model S configuration, Solar City contacted me to inquire if I needed a charger or NEMA outlet installed. I will skip the details, but suffice it to say they did a thorough job assessing my electrical system and obtained the necessary permits to install the NEMA 14-50 outlet I wanted. We scheduled installation for Nov. 1st. . . . Then Hurricaine Sandy hit.
The storm knocked down a large tree, which took out the power lines to my house and our neighbor's. Incidentally, the tree also took out a rental car I have been using while waiting for my Models S to arrive. Thank goodness the Tesla was not delivered on time! That is where it would have been parked.
Four days after the storm, JCPL restored power to the rest of our street. But they would not reconnect our power because the meters were pulled off of our houses by the tree. JCPL advised that we could not have power until we got a private electrician to fix the meters. Several hours later, Solar City arrived for the scheduled appointment. Joe Collins and his team from Solar City, when they learned of the situation, insisted on fixing our meter. When they overheard a private electrician attempting to extort $850 from our neighbor to do the same job, they stepped in and reattached her meter as well. My wife and our neighbor were lucky enough to flag down an Ohio Edison truck that repaired our lines and restored our power. Solar City refused to charge us (or our neighbor) for the substantial additional electrical work they performed. They refused to accept a tip. I cannot adequately express how grateful we are or the help they gave us. And they did a fantastic installation on the NEMA 14-50 as well. I am hoping to have a car charging in he driveway this weekend.
If you need assistance getting ready for your Model S, you should not look any further than Solar City.
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