First, let me say that the Signature is an incredible car and I could not be happier! Let me also say that after 5 days of ownership I have had 2 problems which would effect any J.D.Power satisfaction survey. I hope this thread will be used constructively to send a message to Tesla about "real world problems" from the Beta owners. I hope Viktor in Berlin will appreciate all the work we are doing for him (ha,ha).
#1 Today, I went to my car at 12;30 and pushed the key. The door handle "presented" itself, but it would not open. I crawled across the passenger seat and drove to the Tesla Service center. Obviously, I am fortunate that it is only 15 minutes away, particularly on the Wed before Thanksgiving. Anyway, tech person looked at it, said it needed a new part, and said they would order it...3 days, a week, who knows. At 6PM, I get a call that the part has arrived and I can have it installed Friday AM. Great service or what?
#2 My radio "fades in / fades out" almost like it was in a well. So that needs to be fixed. While I was taking care of the door handle, another new owner (3 weeks along) was sitting there about to talk about something else and he said "no problem, my wife was talked through on the phone how to fix that problem...you just delete all the settings and reenter it all." Guess I will find out on Friday.
So, there are "glitches" and I am happy to take care of them...I don't care if I am wearing rose colored glasses when I press on the accelerator and get plastered back into my seat by the acceleration or when I come home and plug it into the wall with a great big smile...what a trip it has been and only 5 days!!!!
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